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How to Reach Us

📧

General

For product questions and general enquiries.
hello@example.com

🔒

Security

Report vulnerabilities and security issues.
security@example.com

💼

Sales

Licensing, enterprise plans, and pricing.
sales@example.com

🐛

Bug Reports

Found a bug? Tell us exactly what happened.
bugs@example.com

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Response Times

We aim to respond to all enquiries within 1–2 business days. Premium support customers receive priority handling with a guaranteed 4-hour initial response during business hours (Mon–Fri, 09:00–17:00 AEST).